Psychology and Counselling

  • Enhanced 100%
  • Core 70%

Psychological and counselling services are intended to support positive mental health and well-being, and for the treatment of mental, nervous or emotional conditions, such as stress, anxiety or trauma. 

Every calendar year (January to December), you and your dependants each have a per person combined maximum of $1,000 (Enhanced) or $600 (Core) for psychological and counselling services, and assessment fees. Sessions, including telephone and video call sessions, will be covered up to $180 per psychology session (administered by a psychologist or other noted eligible provider) and $120 per counselling session (administered by an eligible counsellor). Assessments will be covered to a maximum of $300 per assessment.  

Please note: Group/family psychology and counselling services are covered and prorated based on the number of patients attending. 

Requirement(s):

Services must be provided by any of the following: 

  1. registered psychologist, a person holding a Master of Social Work degree, or a provisional psychologist (under the supervision of a registered psychologist), in good standing with a recognized association in their province, territory, or state of practice. For instance, an Alberta psychologist must be registered with one of the following associations:
    • College of Alberta Psychologists 
    • Alberta College of Social Workers
  1. registered counsellor, in good standing, with one of the following associations:
    • National Canadian Counselling and Psychotherapy Association 
    • Canadian Professional Counsellors Association 
    • National Association of Cooperative Counselling Therapists of Canada 
    • National Professional Association of Christian Counsellors and Psychotherapists 

Receipts for claim submissions must include the: 

  • provider’s name, address, and credentials (note: in cases of provisional psychologists, the name of the supervising psychologist must also be included
  • amount being charged for each session
  • amount being charged per assessment (if applicable) as a separate line item, and 
  • each patient’s name if more than one person is attending a session

Exclusion(s):

  • No more than one session per day (per person)
  • Subscription-based online psychology/counselling services
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We’d love to hear from you

Phone

Fax: 780-438-5304
Toll Free: 1-877-438-4545
Allendale Centre East
Suite 301, 6104-104 Street NW
Edmonton, AB T6H 2K7
 
Contact Centre Hours
Sept - June: 7:30 a.m. – 5 p.m.
July - Aug: 8 a.m. – 4:30 p.m.
 
Reception Hours
Open for scheduled meetings:
Video and phone: 7:30 a.m. - 3:30 p.m. 
In-person: 9:15 a.m. – 3 p.m.
(closed 12:15-12:45 p.m.)
Monday to Friday
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